Saturday, November 8, 2008
Olan Mills Disaster
What a long, useless, stressful day I had at Olan Mills. Don't expect a Christmas card from us! So right now, I'm trying to decide whether I'm just spoiled rotten by Jami's photos or if those Olan Mills people were just as terrible as I'm going to say they were. Lets see, where do I start? I booked a 3pm appointment because the girl told me they get back from lunch at 3pm. I specifically did this because I wanted to be the first in line after lunch, avoiding large crowds in the Olan Mills waiting area. That is also the reason I came 15 minutes early. Next came in a mom, dad and baby. And then an entire lil cute Pentecostal family. And when I say 'came in' don't get the idea that there was a studio of any sort. It was located directly across from the Belk shoe department. Two rows of chairs and a large curtain covering a tiny, tiny room. And we waited...and waited...and waited. Finally 2 ladies come in together and have us fill out some form. I finish mine first and pick up an aggravated Avery assuming since we had a 3pm appt, showed up first and finished our form first, then we were first, right? Umm...no. The nice Pentecostal family was called in first. Don't ask me how all 7 of them and the photographer crowded in that tiny room! But once they were in after they took tons of pictures and we waited at least 30 more minutes, I hear the nice mom say "Now lets do them individually". I should have left at that moment and kissed that $15 goodbye and I knew it. But, as cheap as I am, I wanted 'my money's worth'. So I waited and waited and waited some more. Thank God we were next. By the time she got to us Avery was much less than happy. I think she was hungry and sleepy but it was time. I told her we were doing Christmas pictures, I had already decided there would be no time for wardrobe changes. After she set it up she said "Now sit her down". Hmm...easier said than done. I told her I would try but she didn't sit too well on her own. She looked confused and said "Oh, how old is she?" Extremely irritated at that point I simply replied "She's 9 months...but she started at 2 lbs - so we're a little behind." I said it like it was no biggie but I coulda drop kicked her right there. So we tried and tried and fell over and over and she finally decided she would 'get out the infant seat'. Well, by then Avery was so tired she had the grumpiest look on her face and was not about to smile. I kept hearing a terrible cough come from a child in the waiting area and told the lady that we were done. Long story short I ordered 24 cards that probably will not get sent out b/c I felt obligated to buy something for her time and I declined the huge $15 package that I originally bought the pics for, because there is no way any of those pics are going on my wall. While waiting for her to take my money and give me my change I realized she was adding all these tacky collages and all different kinds of Christmas cards. She said they 'made' her add all these options to prove that she tried to sell them to me. After listening to that same kid in the waiting area cough a million more times, I just threw the $40 down and told her to keep the change. So the point of this story is DON'T BE FOOLED. You will not get 1-10x13, 1-8x10, 2-5x7, 16 wallets and 6 Christmas Cards for $15. You will get 1 long, stressful experience and 2 dozen Christmas cards for $55. Oh yeah and one mad baby. And tears all the way home because you've convinced yourself that Avery will surely catch whatever that snotty nosed kid had. Of course, once we got home Avery was ALL SMILES!